Refund Policy

Customer Satisfaction

Refund & Return
Policy

Custom Product Policy

Because SkyDTF specializes in custom-printed gang sheets and transfers, we cannot offer returns or refunds for "change of mind" or user-generated errors (such as low-resolution files or typos in your artwork).

Your designs are unique to you—once they are printed, they cannot be restocked or resold.

Our Quality Guarantee

We stand by the quality of our commercial-grade DTF prints. If there is a physical defect in the transfer or a printing error caused by our team, we will issue a replacement or a full refund immediately.

To qualify for a quality-related claim, please contact us within 7 days of receiving your order with clear photos of the issue.

Shipping & Damages

If your order arrives damaged due to shipping, please keep all packaging materials and contact us right away. We will work with the carrier to resolve the issue and get your replacement prints out to you as fast as possible.

How to Request a Review

If you believe your order qualifies for a refund or reprint, please click the button below to start a ticket with our production team. We review all claims within 24 hours.